O Experience
SKILLS
RESEARCH:
Card Sorts & Taxonomy Analysis
Cognitive Walkthrough
Comparison (A/B) Testing
Contextual Inquiry
Data Analysis
Diary Studies
Heuristic Evaluation
Internationalization/Culture Audit
Interviews
Participatory Activities
In-person & Remote Testing
Report Writing
Storytelling
Survey
User Journey and Process Maps
DESIGN:
Affinity Diagraming
Co-design Workshops
Content Strategy
Data Visualization
Dynamic Presentations
Ideation Sketching
Information Architecture
Low fidelity Prototyping
Photography
Wire Frames
Microsoft
UX Researcher, Office Research and Planning
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July 2021- Present (employee)
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December 2020 - June 2021 (Vendor, Allovus Design)
June 2020 - Jan 2021
Freelance projects:
Blink Interactive & Common Purpose
Research and Design Projects
University of Washington
2017 - 2020
Graduate Student, Human Centered Design and Engineering
Master of Science program.
Graduated June 2020.
Focus on research methods, study design and prototyping. Multiple projects specific to building community and education.
Amazon
2008 - 2016
Manager, Program Management
International Technology
Owner of the International Category Expansion Self-service Program, responsible for launching new website experiences in US and global marketplaces. Our work touched systems across the Amazon ecosystem including: product classification, navigation, search, product detail pages, merchandising, pricing and customer service.
Microsoft
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2005–2006, Vendor via Filter Talent
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2001-2004, Employee
Program Manager, Photos and Imaging Experience (PIX).
Photography and Imaging feature owner. Delivered software features for Microsoft’s MSN Network, Digital Image Pro editing software and Windows OS.