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Experience

SKILLS

 

RESEARCH:

Card Sorts & Taxonomy Analysis

Cognitive Walkthrough

Comparison (A/B) Testing

Contextual Inquiry

Data Analysis

Diary Studies

Heuristic Evaluation

Internationalization/Culture Audit

Interviews

Participatory Activities

In-person & Remote Testing

Report Writing

Storytelling

Survey

User Journey and Process Maps

 

 

DESIGN:

Affinity Diagraming

Co-design Workshops

Content Strategy

Data Visualization

Dynamic Presentations

Ideation Sketching

Information Architecture

Low fidelity Prototyping

Photography

Wire Frames

Microsoft

Senior UX Researcher

Modern collaboration and LLM AI experiences within the and Office Product Group.

  • July 2021- Present (employee)

  • December 2020 - June 2021 (Vendor, Allovus Design)

Freelance projects:
Blink Interactive & Common Purpose

Research and Design Projects

June 2020 - Jan 2021

University of Washington

Graduate Student, Human Centered Design and Engineering 

Master of Science program.

Graduated June 2020.

2017 - 2020

Focus on research methods, study design and prototyping. Multiple projects specific to building community and education.

Research Projects.

Amazon

Manager, Program Management 

International Technology

2008 - 2016

 

Owner of the International Category Expansion Self-service Program, responsible for launching new website experiences in US and global marketplaces.  Our work touched systems across the Amazon ecosystem including: product classification, navigation, search, product detail pages, merchandising, pricing and customer service. 

Amazon Projects.

Microsoft

Program Manager, Photos and Imaging Experience (PIX). 

  • 2005–2006, Vendor via Filter Talent

  • 2001-2004, Employee

Photography and Imaging feature owner. Delivered software features for Microsoft’s MSN Network, Digital Image Pro editing software and Windows OS.  

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